Spot a phishing email
- Check the sender’s real address, not just the display name.
- Hover over links before clicking — do they go where they say?
- Be wary of urgency ("act now!") and unexpected attachments.
- When in doubt, call us before you click.
Comsys IT
IT Guides & Tips
Plain-English how-tos to help your business stay secure, connected and productive — no jargon, no upsell.
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Practical IT guides for Kiwi businesses
Short, jargon-free how-tos from our team. Want us to just handle it instead? That’s what we’re here for.
Set up multi-factor authentication
- Turn on MFA in Microsoft 365 / Google for every user.
- Use an authenticator app rather than SMS where possible.
- Save your backup codes somewhere safe.
- We can roll this out across your whole team for you.
Make sure your backups actually work
- Back up to a secure offsite location, automatically.
- Keep multiple versions so you can roll back.
- Test a restore regularly — an untested backup isn’t a backup.
- Ask us for a free backup review.
Fix slow or patchy WiFi
- Place access points centrally, away from walls and metal.
- Separate guest WiFi from your business network.
- Use business-grade gear (Ubiquiti / UniFi) for coverage.
- We can survey your site and design proper coverage.
Get the most from Microsoft 365
- Use Teams for calls, chat and file sharing in one place.
- Turn on OneDrive so files sync and are never lost.
- Apply security baselines and MFA for every account.
- We handle licensing, setup and support end to end.
What to do when IT goes down
- Note what changed and any error messages.
- Check power, cables and your internet connection first.
- Call us on 0800 724 526 — don’t lose hours guessing.
- Managed clients get priority response, fast.
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